General Complaint Policy

Complaint Policy / Resolving Conflict

 

It is our goal to assist all parents and family members in solving problems, understanding all school situations, and having a positive school experience. If you have a concern, complaint, or experience a conflict within the VIPHS community, please use the following process to find resolution.

First, collect your thoughts by talking to a family member or friend outside of LCS. Always begin at the source if you have a problem. Do not talk to uninvolved people at school.

 

  • If it involves a teacher, or other staff member, we ask that you first contact them and attempt to resolve the issue.
  • If the two of you cannot resolve the problem, go to the academic counselor. If the academic counselor is unable to resolve the issue, please contact the Principal.
  • If the problem is with the Principal, we ask that you first contact them and attempt to resolve the issue.
  • If the problem is with the Principal and you have discussed it with him/her and were unable to come to a resolution, you may take the issue to the Executive Director.
  • If a serious grievance with the principal occurs, please fill out a grievance form to the Board President. Forms are available in the main office and on the website under the “For Parents” section.

You can download the form here (PDF) VIPHSGeneral Complaint Form

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